Terms and Conditions
Last Updated: August 11, 2025
1. Introduction
Welcome to TOPS Chefs Persian Food and Pastry. These Terms and Conditions govern your use of our website and services. By accessing our website, placing an order, or otherwise interacting with our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or services.
2. Business Location & Jurisdiction
TOPS Chefs Persian Food and Pastry is a legally registered business operating in Vancouver, British Columbia, Canada. These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles. Any legal action or proceeding related to this website shall be brought exclusively in a court of competent jurisdiction in Vancouver, BC.
3. Website Use
You are granted a limited license to access and make personal use of this website. You may not download, modify, or use any portion of the site for commercial purposes without express written consent from us. Prohibited uses include, but are not limited to: data mining, using robots or similar data gathering and extraction tools, and framing techniques to enclose any trademark, logo, or other proprietary information.
4. Menu & Pricing Disclaimer
All menu items and prices are subject to change without notice. We strive to provide the most accurate and up-to-date information on our website; however, availability may vary. The final price and availability of items will be confirmed at the time of order placement, before you complete your transaction.
5. Allergen and Dietary Information
We take reasonable steps to provide allergen and dietary information for our menu items. However, our kitchen handles various ingredients, including common allergens. We cannot guarantee that any menu item will be completely free of allergens. It is the customer's responsibility to review the provided information and inform us of any specific dietary needs or allergies. If you have a severe allergy, please contact us directly before placing an order.
6. Orders & Refunds
All orders are subject to acceptance by us. For pickup and delivery orders, estimated times are provided for convenience and are not guaranteed. If there is an error with your order, please contact us immediately. Refund or replacement requests for order errors will be handled on a case-by-case basis. Cancellation policies may vary depending on the size of the order and the notice given; please contact us for details.
7. Privacy Policy Summary
We are committed to protecting your privacy. Your personal information is collected and handled in accordance with the Personal Information Protection Act (PIPA) of British Columbia. We collect necessary information to process orders, improve our services, and communicate with you. We do not sell or share your personal data with third parties except as required to provide our services or as required by law.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and menu content, is the property of TOPS Chefs Persian Food and Pastry or its content suppliers and protected by Canadian and international copyright laws.
9. Liability Clause
TOPS Chefs Persian Food and Pastry accepts liability for direct damages arising from the use of our website, such as those caused by significant misinformation, technical errors originating from our systems, or a security breach of our website. Our liability is limited to the total amount paid by you for the specific transaction in question. We are not liable for indirect or consequential damages. Any claims must be submitted in writing to our contact address within 30 days of the incident.
10. Governing Law
Any disputes, claims, or interpretations arising out of these Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia and the municipal bylaws of the City of Vancouver.
11. Contact Details
For any legal notices, customer service inquiries, or questions regarding these Terms and Conditions, please contact us at:
TOPS Chefs Persian Food and Pastry530 Hornby St
Vancouver, BC V6C 2E7
Email: topschef@yahoo.com
Phone: +1 (604) 931-4946